Terms of service

Last Updated: July 14, 2026

Welcome to ANTOYZ™.

These Terms of Service ("Terms") govern your access to and use of the ANTOYZ website, online store, products, and related services. Throughout these Terms, the terms "ANTOYZ", "we", "us", and "our" refer to the person or business operating the ANTOYZ store. The terms "you", "your", "user", and "customer" refer to any person who visits, accesses, or uses our website or purchases products from us. By accessing our website, placing an order, or otherwise using our services, you agree to these Terms and our applicable policies. If you do not agree with these Terms, please do not use our services.

1. ONLINE STORE

ANTOYZ operates an online e-commerce store offering products that may include:

  • Kids products
  • Personal care products
  • Beauty products
  • Kitchen products
  • Everyday essentials
  • Other products displayed on our website

Product availability, categories, prices, and offers may change from time to time. We reserve the right to add, modify, or discontinue products where legally permitted.

2. ELIGIBILITY

By using our website or placing an order, you represent that you are legally capable of entering into a binding transaction under applicable law. If you are using the website on behalf of another person or organization, you represent that you have appropriate authority to do so. Products intended for children should be purchased and used with appropriate adult or parental involvement.

3. CUSTOMER ACCOUNTS

Certain features may require a customer account. You are responsible for:

  • Providing accurate information
  • Maintaining the confidentiality of your login credentials
  • Protecting access to your account
  • Informing us of suspected unauthorized access

You must not use another person's account without authorization. We may restrict or suspend access where we reasonably suspect fraud, misuse, unauthorized activity, or a violation of these Terms.

4. PRODUCT INFORMATION

We make reasonable efforts to provide accurate product information. Product pages may include:

  • Product names
  • Images
  • Descriptions
  • Specifications
  • Prices
  • Availability
  • Usage information

Actual product appearance may vary slightly due to lighting, photography, screen settings, packaging updates, manufacturing changes, or other reasonable factors. Customers should carefully review product information before purchasing. Where product information is provided by a manufacturer, supplier, or fulfilment partner, we may rely on information supplied to us. Nothing in these Terms limits rights that cannot legally be excluded.

5. PRODUCT AVAILABILITY

All products are subject to availability. A product being displayed on the website does not guarantee continuous availability. We may cancel or modify an order where a product is unavailable. If payment has already been collected for a product that cannot be supplied, an appropriate refund will be processed.

6. PRICING

Product prices are displayed on our website. Prices may be changed from time to time. The price applicable to an order is generally the price displayed and confirmed during checkout, subject to applicable law and correction of genuine errors. Prices may include or exclude applicable taxes depending on the information displayed at checkout and applicable requirements. Shipping charges and other applicable charges will be displayed before order confirmation where required.

7. PRICING AND LISTING ERRORS

Despite reasonable efforts, product information or pricing may occasionally contain errors. If we identify a material pricing, product, or listing error, we may contact you before fulfilment. Where legally permitted, we may cancel an affected order and process a refund for amounts already collected. We will not use this provision to avoid genuine consumer obligations.

8. ORDERS

Submitting an order does not necessarily mean that the order has been finally accepted for fulfilment. We may review orders for:

  • Payment confirmation
  • Product availability
  • Address verification
  • Fraud prevention
  • Delivery availability
  • Compliance requirements

An order may be rejected or cancelled where reasonably necessary and legally permitted. Possible reasons include:

  • Product unavailability
  • Payment failure
  • Incorrect customer information
  • Suspected fraud
  • Delivery restrictions
  • Material pricing or listing errors
  • Violation of these Terms

Where appropriate, customers will be informed of an order cancellation.

9. PAYMENTS

Available payment methods are displayed at checkout. Payments may be processed through Shopify and/or third-party payment service providers. You agree to provide accurate billing and payment information. You must not use:

  • Stolen payment credentials
  • Unauthorized payment methods
  • Fraudulent financial information

Payment providers may apply their own terms and privacy practices. ANTOYZ does not request passwords, payment PINs, or OTPs by email or ordinary customer support messages.

10. CASH ON DELIVERY

Where Cash on Delivery is available, it may be subject to:

  • Delivery location
  • Product eligibility
  • Order value
  • Customer verification
  • Courier availability

We may contact customers to confirm Cash on Delivery orders. Repeated refusal of confirmed Cash on Delivery orders or suspected misuse may result in restrictions where reasonably necessary.

11. SHIPPING AND DELIVERY

Shipping and delivery are governed by our Shipping Policy. Estimated delivery dates are estimates unless expressly stated as guaranteed. Delivery may be affected by:

  • Courier operations
  • Weather
  • Public holidays
  • Transportation disruptions
  • Remote locations
  • Incorrect addresses
  • Events outside our reasonable control

Customers are responsible for providing accurate shipping information.

12. RETURNS AND REFUNDS

Returns, replacements, cancellations, and refunds are governed by our Refund and Return Policy. Customers should review the applicable policy before purchasing. Nothing in these Terms is intended to exclude mandatory consumer rights available under applicable law.

13. PERSONAL CARE AND BEAUTY PRODUCTS

Customers must review product labels, ingredients, warnings, and usage instructions before using personal care or beauty products. Stop using a product if you experience an unexpected adverse reaction and seek appropriate professional advice where necessary. Product information on ANTOYZ is provided for general shopping and informational purposes. Unless expressly stated otherwise, our content is not medical advice and should not be treated as a substitute for advice from a qualified healthcare professional.

14. KIDS PRODUCTS

Products intended for children should be selected according to relevant age guidance, product warnings, and manufacturer instructions. Adult supervision may be required. Customers should inspect children's products before use and discontinue use if a product becomes damaged or unsafe.

15. PROHIBITED USE

You must not use the ANTOYZ website or services to:

  • Violate applicable law
  • Commit fraud
  • Use unauthorized payment information
  • Attempt unauthorized access to systems
  • Introduce malware or malicious code
  • Scrape the website in an abusive or unauthorized manner
  • Interfere with website security
  • Impersonate another person
  • Submit false or misleading information
  • Infringe intellectual property rights
  • Harass or abuse other persons
  • Misuse promotions, discounts, or referral programs

We may take reasonable action against prohibited activity.

16. INTELLECTUAL PROPERTY

Unless otherwise stated, ANTOYZ's original website content, branding, graphics, logos, text, and other original materials are owned by or licensed to the ANTOZ business. Third-party trademarks, product names, images, and other intellectual property remain the property of their respective owners. You may not copy, reproduce, distribute, commercially exploit, or misuse our protected content without appropriate authorization.

17. REVIEWS AND USER CONTENT

Where customers can submit reviews, comments, photos, or other content, the content must be lawful and genuine. You must not submit:

  • Fake reviews
  • Fraudulent content
  • Abusive content
  • Illegal content
  • Infringing content
  • Malicious code
  • Unrelated commercial spam

You represent that you have appropriate rights to content you submit. Subject to applicable law, you grant us permission to display and use submitted content for operating, improving, and promoting ANTOZ .

18. THIRD-PARTY SERVICES

Our store may use third-party services, including:

  • Shopify
  • Payment providers
  • Shipping providers
  • Analytics services
  • Marketing services
  • Customer support services
  • Fulfilment providers

Third-party services may be governed by their own terms and privacy policies. We are not responsible for independent third-party services beyond obligations imposed on us by applicable law.

19. THIRD-PARTY LINKS

Our website may contain links to external websites. A link does not necessarily mean ANTOZ endorses all content or practices of the external website. Customers should review third-party terms and privacy policies before using external services.

20. PROMOTIONS AND DISCOUNTS

Promotional offers may be subject to specific conditions. These may include:

  • Start and end dates
  • Minimum order values
  • Eligible products
  • Customer eligibility
  • Usage limits

Unless otherwise stated, discount codes may not be combined. We may cancel fraudulent or abusive use of promotional offers where legally permitted.

21. WEBSITE AVAILABILITY

We aim to maintain a reliable shopping experience. However, we do not guarantee uninterrupted or error-free website availability. The website may occasionally be unavailable because of:

  • Maintenance
  • Technical issues
  • Service provider outages
  • Security events
  • Events outside our reasonable control

22. DISCLAIMER

To the maximum extent permitted by applicable law, the website and services are provided subject to the terms, warranties, guarantees, and rights that legally apply. We do not provide additional warranties beyond those expressly stated or required by law. Nothing in these Terms excludes a warranty, guarantee, remedy, or consumer right that cannot legally be excluded.

23. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, ANTOYZ™ will not be liable for indirect, incidental, special, or consequential loss arising solely from use of the website where such liability may legally be limited. This limitation does not apply where liability cannot legally be excluded or limited. Nothing in these Terms limits liability for fraud or other liability that applicable law does not permit us to exclude.

24. INDEMNITY

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable costs arising directly from your unlawful use of our services or material violation of these Terms. This provision will be applied subject to applicable law.

25. PRIVACY

Our collection and processing of personal information is described in our Privacy Policy. Please review the Privacy Policy before using our services.

26. CHANGES TO THESE TERMS

We may update these Terms from time to time. Updated Terms will be published on our website with a revised "Last Updated" date. Changes will apply as required or permitted by applicable law.

28. CUSTOMER SUPPORT AND GRIEVANCES

For questions, complaints, or grievances relating to ANTOYZ, contact: ANTOYZ™ Please include your order number where your request relates to an order.

29. CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

ANTOYZ Contact Email: support.antoyz@gmail.com